Patricia
Please select a comfortable way to communicate.
You talk to Patricia. She works out which device suits the person who will actually wear it — and says so if neither of them does.
Works out what fits
She asks the six questions, listens to the answers, and says what she thinks — including when the answer is no.
Sets it up
It is handled from there — the device, the monitoring, the contacts who should be called — so it is protecting somebody as soon as it arrives.
Two people, one conversation. You will always be told which one you are speaking to.