Monitoring center staffed Every hour, every day --:--:--
Device options

Two devices. Neither one costs you anything.

The device comes at no out-of-pocket expense either way — what you pay monthly is the monitoring. So the only real question is which one the person will actually wear.

01  The two

What’s the same, and what isn’t

Almost everything that protects someone is on both devices. It is worth seeing that plainly before comparing anything else.

Most people choose this

Self Protection Smartwatch

Looks like an ordinary watch. Worn on the wrist.

Mobile Help Fob

One button, nothing else. Pocket, lanyard or belt clip.

Identical on both The six things that decide whether somebody gets help.
✓

24/7 monitoring

A trained person answers, any hour.

✓

Automatic fall detection

Calls out without being pressed.

✓

GPS location

So help can find them away from home.

✓

Two-way speech

Through the device itself. No phone needed.

✓

Water resistant

Wear it in the shower.

✓

Nationwide cellular

No base station, no landline.

Where they differ
Heart rate & step countOn the watch
Heart rate & step countNot included on the fob
Medication remindersOn the watch
Medication remindersNot included on the fob
Appointment calendarOn the watch
Appointment calendarNot included on the fob
Worn asA watch on the wrist
Worn asPocket, lanyard or belt clip
Self Protection Smartwatch · monthly monitoring
With Product Protection$34.95/mo
Without$29.95/mo
Mobile Help Fob · monthly monitoring
With Product Protection$24.95/mo
Without$19.95/mo

The device itself is no out-of-pocket expense on either plan.

The six things that actually matter are identical. Monitoring, fall detection, GPS, speaking through the device, water resistance and nationwide coverage are on both. The watch adds health and reminder features on top — it doesn’t protect anyone better.

02  Choosing

How to actually choose

The right answer is whichever one gets worn every day. A device in a drawer protects nobody.

Choose the smartwatch if…

  • They already wear a watch, or would happily start
  • They’d rather it didn’t look like a medical device
  • Medication timing is something you worry about
  • They’re still active and the health tracking would get used
  • They’re comfortable charging something each day

Choose the fob if…

  • They’ve never worn a watch and won’t start now
  • Anything with a screen would go unused
  • They’d rather clip it to a belt or keep it in a pocket
  • Simple matters more than clever — one button, nothing to learn
  • Arthritis or dexterity makes a small wrist device awkward
03  Product Protection

What Product Protection covers

It’s the only optional part, and it’s worth understanding before you decide.

For $5 a month on either device, Product Protection covers replacement and expedited shipping if the device is lost, damaged, or stops working. Without it, the monitoring is identical — you’d simply be responsible for the device if something happens to it.

Worth taking if the person is hard on things, prone to misplacing them, or if a gap of several days without a working device would worry you. Worth skipping if they’re careful and you’d rather keep the monthly cost at its lowest.

04  Both devices

True of both devices

Arrives ready to wear

Pre-programd before it ships. Charge it, put it on, done. Nothing to install or pair.

24 to 36 hour battery

Charges on the same rhythm as a phone.

No contract

Month to month. Cancel any time, no early termination fee.

Pausable

Traveling or in hospital? Pause the subscription rather than paying for unused months.

Same monitoring team

Both connect to the same monitoring center.

Switchable

If the one you picked isn’t being worn, that’s worth a conversation rather than a drawer.

05  Still unsure

Still not sure which one?

That’s the normal answer, and it’s a two-minute conversation rather than a research project. Tell us how they live and we’ll tell you which one gets worn.

Get 24/7 protection

About five minutes. Nothing to fill in.

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